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| ITM Web Shop Facilitates Spares Purchasing |
| Source from:Tobacco Reporter 06/22/2010 |
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ITM has made it easier and more efficient for customers to order spares. The company's new web shop provides access to 100,000 tobacco machinery parts of various origins and generations.
The web shop is open 24/7 and gives immediate feedback on the availability of spares and expected lead times. The web shop offers a user-friendly method of finding the required spares, ordering them and tracking the order status.
Customers can search on the ITM part number, an OEM number, a part name or a manufacturer name, and any combination of these. Wildcards can be used in any of the fields. In certain cases, images of the parts are shown to remove any ambiguity.
For many machines, the web shop offers predefined "quicklists" containing spares recommended by ITM.
ITM's web shop is located at https://webshop.itmgroup.eu. To obtain login credentials, please send an e-mail to ITMServices@itmgroup.eu. Enditem |
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